Sales Quotation: Estimate is valid 30 days from the date it is issued. Yurpal reserves the right to revoke or change sales quotation without advanced notice. Order Confirmation: Customer must sign in person, e-mail, fax or place order via iQuote. Only orders placed in writing will be honored. NO EXCEPTIONS.

Product illustrations: Illustrations displayed in sales quotes are for exemplification purpose only. Physical product may vary due to its structure and composition. Grids: Our standard spacing between two adjacent grids ranges from 9" to 12" in width, 12" to 16" in height. Inform your sales representative if you required different spacing. All grid pattern illustrations shown are for reference ONLY.

Product Specifications: Customer must verify and confirm the accuracy of the sales quotation (i.e. quantity, dimensions, series, operation style, type, hinge side, frame type, color, grids pattern, glass type, special requirements, etc.). Any changes and/or corrections must be submitted in writing to sales representative. Verbal changes are NOT accepted. Plans sent from customer are used as reference only as a courtesy. Changes deviating from plans may occur, whether originating from the customer or due to product variations/specification variations/, and customer understands that it is his/her responsibility to check the accuracy of the sales quotation as the final manufactured specifications for the order. Yurpal assumes no responsibility in cross referencing the quotation to the plans received.

Suitability of usage: Customer is responsible to verify all applicable building code requirements prior to submitting final sales order. Customer is fully responsible for final selection of Products and to make sure products meet his /her project specifications. Yurpal does not verify field conditions and manufactures products at the specific direction of the customer. Payment terms: A 50% deposit is required before order is released to production. Balance must be paid in full at the time of delivery or pickup (will-call). For each returned check customer will be charged a returned-check fee (i.e. NSF), not to exceed $35.00. Should further legal action occur to collect any unpaid balances the customer will be responsible to cover any and all legal fees.

Type of Payment: Cash, Credit Cards (There is a 2% surcharge on all credit card transactions. This does not apply to Debit card transactions.) Checks (We do not accept postdated checks or third-party checks.) Cancellation: Products are manufactured to your specifications therefore once an order has been released to production and /or an order confirmation has been sent to you, there can be no changes, modifications or cancellations. Contact your sales representative if you have any questions regarding your order.

Delivery: The requested date is our best estimate possible of when Yurpal will ship the products to your delivery destination. Yurpal is not liable for any loss, damage, incidental, consequential or other damages due to delays. A one-time delivery charge may apply to orders delivered by Yurpal based on delivery destination. Contact your sales representative should you have any questions regarding your order.

Inspection: Customer is responsible for visual inspection of products at the time of pickup or delivery. Customer has 24 hours to inform Yurpal in writing of any potential defects. Once such period expires, product will be deemed to be to customer’s full satisfaction, thus waive all claims. Under no circumstance are customers allowed to access our vehicles up to and including the cargo area of the truck for any reason.

Returns & Refunds: VWD reserves its right to refuse or reject unauthorized returns. Should you have the need to return any product to VWD, contact Dispatch Department regarding our Return Material Authorization (RMA) policy and procedure. Unclaimed Merchandise: Your order will only be held in our warehouse for 30 days after the order due date. Any product not delivered or picked up 30 days after its due date will be discarded and no claims for refunds of deposits /payments or replacement

Limitation on Actions and Liability: The period within which you must bring any and all claims arising under these Terms will expire one year from the date the claim accrues. WE WILL NOT BE LIABLE FOR ANY LOSS DAMAGE OR INJURY RESULTING FROM DELAY IN DELVERY OF THE PRODUCTS OR ANY FAILURE TO PERFORM DUE TO CIRCUMSTANCES BEYOND OUR CONTROL. OUR MAXIMUM LIABILITY, IF ANY, FOR ALL DAMAGES, INCLUDING WITHOUT LIMITATION CONTRACT DAMAGES AND DAMAGES FOR INJURIES TO PERSONS OR PROPERTY, WHETHER ARISING FROM OUR BREACH OF CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, STRICT LIABILITY OR OTHER TORT WITH RESPECT TO THE PRODUCTS IS LIMITED TO AN AMOUNT NOT TO EXCEED OUR PRICES CHARGED FOR THE PRODUCTS. IN NO EVENT WILL WE BE LIABLE TO YOU FOR ANY CONSEQUENTIAL OR SPECIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOST REVENUES AND PROFITS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE RIGHT TO RECOVER DAMAGES WITHIN THE LIMITATION SPECIFIED IS YOUR EXCLUSIVE ALTERNATE REMEDY IN THE EVENT THAT ANY OTHER REMEDY AVAILABLE UNDER THESE TERMS FAILS OF ITS ESSENTIAL PURPOSE.

Defective Product: If any product is determined to be defective, VWD shall repair or replace the defective product. VWD shall be allowed a minimum of 5 working days to repair or replace the defective product. At no time shall VWD be held responsible for any consequential damages including labor cost especially if product has already been installed. VWD will ONLY provide replacement product subject to its current product warranty policy.

Product Warranty: Refer to the warranty policy for the specific product you purchased by visiting our website www.valuewindowsdoors.com or by contacting your sales representative. Indemnification: You shall indemnify and hold VWD harmless from and against all liabilities, losses, claims, costs and expenses, including reasonable attorneys' fees, related to any claim, investigation, litigation or proceeding( whether or not we are a party) arising out of your or your agent's installation of the products or your selection of products.

Governing Law and Forum: All orders will be constructed, interpreted and the rights of the parties determined in accordance with the laws of the State of California without regard to any conflict of law’s provisions that might otherwise apply. Customer hereby agrees to exercise any right of remedy in connection with these Terms and Conditions exclusively in, and agreed to submit to the jurisdiction of the appropriate state or federal court of, the State of California, with venue in Los Angeles County.